FAQ

What is E-Desh Limited?

E-Desh Limited is a technology-enabled Home Delivery service provider to send anything from a small packet to a large product/s to your desired destination throughout the Bangladesh. To do so, we pick up from merchant’s location and delivery to the customer’s hand successfully.

Where is your office? Is there any branch outside Dhaka?

Our corporate office address is 12 Gausul Azam Avenue, Sector – 13, Uttara, Dhaka 1230, Bangladesh. Our site Dhaka, our office is available at chattogram, sylhet, Khulna, Barisal, Cumilla. We are gradually expanding all over Bangladesh ;

Which types of deliveries do E-Desh Limited offer?

E-Desh Limited (Edesh) provide the bundle of delivery services and we are leading from the front for solving delivery issues. Depending on the weight of product/s and destination of your customer, we quote you a reasonable rate and the best offer as well. To know more details, please follow our Service Page.

Is E-Desh is a registered company?

E-Desh Limited, a company incorporated and existing under the provisions of Companies Act of 1994 having its registered office at 12 Gausul Azam Avenue, Sector-13, Uttara, Dhaka-1230and bearing the Tax Identification Number (“TIN”) 391668317208.

Is E-Desh Limited is member of e-cab?

E-desh Limited is a member of E-Cab (E-commerce Association of Bangladesh, Since 2019)

What are E-Desh Limited office hours?

Our delivery service is available for 7 days a week.You can call us from Friday to Thursday, from 08:00 a.m -10:00 p.m. We are closed on Government Holiday depending on business need.

What is your helpine or Contact number?

Our phone number is: 01960000900.

How can I contact ?

You can contact us in different ways: You can call us by phone: 01904455707, 01960000900. You can fill up our Contact Form. After submitting your request, we will contact you as soon as possible. For any kinds of quires, you also can contact us on our Facebook Page (https://www.facebook.com/Edeshltd/). We are always active to answer your questions.


To which destinations am I able to deliver with E-Desh Delivery service in Bangladesh?

We are able to deliver your deliveries domestically all-around Bangladesh. You can use our quote to check if the destination you wish to deliver your goods is available. Currently, we are covering Dhaka metro, Dhaka suburb city area, Barisal, Sylhet, Khulna, Cumilla & Chittagong metro. Dhaka Suburbs areas include Narayangonj, Tongi and Gazipur (within city areas).

Do you always get a signature at the delivery address?

Yes. All deliveries will be required to have a signature at the destination. This will be obtained as Proof of Delivery (POD).

Do I need to sign when you pick up my Products?

Yes, our delivery man will give a receipt copy/ Pick up Challan that contains the numbers of products and its price. So, it requires you to sign at the time of pick up. However, please discuss with our Customer Services if you have particular concerns. Contact Number: 01904455707, 01960000900.

Do have tracking? Do you know where my consignment is at all times?

Yes. We provide real time tracking service. Please call our helpline or go to this link to https://www.delhivery.com/ to track your parcel.